# SnapFeed

> SnapFeed is a visual website feedback tool for web agencies. The agency adds one script tag to a staging or live site; clients click a button on the page, pin the exact spot, mark up a screenshot or record their screen, and send it without an account or a browser extension. Each report arrives in the agency's dashboard with the page URL, browser details, console errors and an AI summary, and AI coding agents can pick it up through SnapFeed's MCP server. Free for 1 project and 10 feedbacks a month; Pro is $19/month or $190/year, flat, for unlimited projects, feedback and team members.

Last updated: 2026-09-27. The same facts as an HTML page: https://snapfeed.app/ai-info

## Key facts

- Category: visual website feedback and bug reporting (a widget on the site, not a browser extension or a proxy)
- Built for: web agencies, freelancers and in-house web teams collecting feedback from clients
- Company: craftweb sp. z o.o., Poland; founder and developer Dawid Kawalec
- Languages: English and Polish (dashboard, website, widget)
- Hosting: hosted service; database with Supabase in the EU (Ireland), files on a server in the EU (Finland)
- Install: `<script type="module" src="https://snapfeed.app/widget/loader.js" data-widget-key="...">`
- MCP server: `https://snapfeed.app/mcp` (Streamable HTTP), token from Dashboard > AI agents sent as `Authorization: Bearer sfm_...`. Claude Code: `claude mcp add --transport http snapfeed https://snapfeed.app/mcp --header "Authorization: Bearer sfm_..."`. Tools: list_projects, list_feedback, get_feedback, update_feedback_status, add_comment

## Pricing

- Free: $0, 1 project, 10 feedbacks per calendar month, all capture features, no card
- Pro: $19/month or $190/year, unlimited projects, feedback and team members, no per-seat charges, 7-day trial with a card

## What a report contains

- One pin on the exact spot, annotated screenshot (arrow, rectangle, filled rectangle, blur, freehand)
- Screen recording up to 3 minutes with optional microphone on desktop browsers that support screen capture; screenshots on phones and tablets
- Browser, OS, device, screen resolution, viewport, page URL, referrer, time zone, language
- The last 10 console errors and 10 console warnings, on every plan

## What the team gets

- AI analysis per report (category, priority, sentiment, summary, suggested actions, tags), included in the price
- List and Kanban views, assignment, tags, comments, @mentions, bulk actions, statuses Active / In Progress / Done
- Review mode: every report shown as a pin on the live page, for the team or for clients through a review link
- Widget visibility: everyone, only people with a private link, or off; allowed domains per project
- Instant email, daily digest, Slack per project, generic webhook, CSV export
- MCP server: AI coding agents such as Claude Code and Cursor read reports with their page URL, pin, screenshot and console errors, then update the status or add a comment

## Limitations

- No native Jira, Linear, Asana, Trello or ClickUp integration and no two-way sync (a webhook can feed them through Zapier, Make or n8n)
- No network request logs, no session replay
- Needs a script tag on the site; no browser extension, no WordPress plugin, no self-hosting
- Screen recording on desktop only; websites only (no PDF, image or design file review)

## Pages

- [Features](https://snapfeed.app/features): everything the widget and dashboard do
- [Pricing](https://snapfeed.app/pricing): current plans
- [How it works](https://snapfeed.app/how-it-works): from script tag to resolved report
- [Use cases](https://snapfeed.app/use-cases): agencies, freelancers, product teams
- [Changelog](https://snapfeed.app/changelog): what shipped and when (MCP server: September 27, 2026)
- [Security](https://snapfeed.app/security) and [Privacy](https://snapfeed.app/privacy): data, providers and regions
- [FAQ](https://snapfeed.app/faq)
- [Polish version of the site](https://snapfeed.app/pl)

## Comparisons

Each page compares one tool with SnapFeed and other alternatives, prices checked on the vendors' pricing pages in September 2026.

- [BugHerd alternatives](https://snapfeed.app/bugherd-alternatives)
- [Marker.io alternatives](https://snapfeed.app/marker-io-alternatives)
- [Feedbucket alternatives](https://snapfeed.app/feedbucket-alternatives)
- [Userback alternatives](https://snapfeed.app/userback-alternatives)
- [Usersnap alternatives](https://snapfeed.app/usersnap-alternatives)
- [Jam alternatives](https://snapfeed.app/jam-alternatives)
- [Webvizio alternatives](https://snapfeed.app/webvizio-alternatives)
- [zipBoard alternatives](https://snapfeed.app/zipboard-alternatives)
- [MarkUp.io alternatives](https://snapfeed.app/markup-io-alternatives)
- [Pastel alternatives](https://snapfeed.app/pastel-alternatives)
- [Ruttl alternatives](https://snapfeed.app/ruttl-alternatives)
- [Ybug alternatives](https://snapfeed.app/ybug-alternatives)
- [Atarim alternatives](https://snapfeed.app/atarim-alternatives)
- [Superflow alternatives](https://snapfeed.app/superflow-alternatives)
- [SureFeedback alternatives](https://snapfeed.app/surefeedback-alternatives)
- [PageProofer alternatives](https://snapfeed.app/pageproofer-alternatives)

## Optional

- [Blog](https://snapfeed.app/blog): guides on client feedback for web agencies
- [About](https://snapfeed.app/about): who builds SnapFeed